Privacy Policy

Last Updated: Tuesday, 12th November 2024

At EnemaPro Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://enemapro.com and use our products and services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information

Contact Details: Name, email address, phone number, and mailing address.
Payment Information: Credit card details and billing address, used for order processing.
Account Information: Username, password, and account preferences if you create an account with us.

b. Automatically Collected Information

Usage Data: Information about your interaction with our website, including IP address, browser type, device information, and pages visited.
Cookies: Small files stored on your device to enhance your experience and gather website performance data. Refer to our Cookie Policy for more details.

c. Third-Party Data

We may receive information about you from third parties, such as advertising networks, payment processors, and delivery services, when needed to complete transactions or provide services.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you regarding your orders, inquiries, and account updates.
Improve our website, products, and services based on user preferences.
Send promotional content and special offers (you can opt out of marketing communications at any time).
Prevent fraudulent activities and protect the security of our services.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following cases:

Service Providers: We may share your data with vendors and service providers who assist us in operating our website, processing payments, shipping products, and other business functions.
Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes, enforce our terms, or protect our rights.
Business Transfers: If EnemaPro Co. undergoes a business transaction such as a merger or acquisition, your data may be transferred as part of the assets.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure. We strive to protect your data, but we cannot guarantee its absolute security.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out of Marketing: You may unsubscribe from our marketing emails at any time by following the unsubscribe link.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to collect data about website usage. For more details, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of our services following any changes indicates your acceptance of the updated Privacy Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child, we will delete it promptly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: support@enemapro.com
Phone: +64220918901
Mailing Address: 4/11 Truscotts Rd, Heathcote Valley, Christchurch 8022, New Zealand